Yes, we do not have free returns. So you have to buy a return label yourself. If you need to exchange an item, we will pay the freight for the exchanged item when it is to be sent back to you.

We do not have free returns. So you have to buy a return label yourself. If you need to exchange an item, we will pay the freight for the exchanged item when it is to be sent back to you.

Unfortunately this is not possible, we can only refund to the card used on the order.

You can return your item within 14 days after you have received it.

It is important that you send us an email with your order number, pictures of the fault and a description of what the fault is. We will then look into it and send you a free return label if the fault is ours.

You have a 2-year warranty according to the law.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

All our orders are generally delivered within 2-4 days, unless it is a pre-order.

If you have purchased a pre-order, this is clearly stated in the title of the product and the expected delivery date is stated on the product page.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

No, we are a webshop only.

You can add any discount codes at checkout.